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03 5718 0112

Why Buy From Us?

Australian Based & Owned
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30 days Guarantee
Genuine Warranty

Warranty

Auto 8 Warranty claims policy

The warranty period on all items commences from the date of purchase.

All claims for warranty must be made within the relevant warranty period, Buyer must return the product to auto8 for analyzing, buyer is responsible for all warranty claim shipping costs (including the sending of a new item). Items that are sent back for a claim must be accompanied with reason for return, contact details & copy of receipt as proof of purchase, failure to do so will result in delayed exchanges.

All warranty returns must be assessed (this could take from 3 to 19 business days), The warranty does not apply to failure or damage to the unit caused by incorrect or faulty fitment, contamination by foreign materials, any modifications made to the item by anyone other than an auto8 staff member or any abuse or misuse of our products will result in warranty rejection (this is determined at auto 8’s discretion).

All items that are returned for warranty will be tested then passed at the discretion of auto 8, warranted items are strictly exchange only, (a refund will not be given) In some cases auto 8 may repair the item. In no case shall auto 8 be responsible for any sequential costs including removal and re-fitment costs of the item.

Please note when fitting our air conditioning compressors; you must replace the drier & TX valve before charging system with refrigerant. Failure to do so will result in warranty rejection. Also the correct refrigerant that the system was designed for must be used with our compressors, we do not accept any warranty claims that have been in a system using a replacement refrigerant such as high chill, and this can be easily detected and will result in warranty rejection.

For more details please contact us through email or call us on (03) 5718 0112.